Venus Care Guide
Care for your Venus.
It will return the favour.
A little care goes a long way. Follow this guide to keep your intimate accessories clean, safe, and performing at their best — for as long as possible.
Cleaning your Venus
Before use
Always clean first
Rinse your Venus with warm water and a small amount of mild, fragrance-free soap — even when it's new. This removes any residue from manufacturing or storage.
After use
Clean promptly
Clean within 30 minutes of use. Warm water and unscented soap is sufficient. For a deeper clean, use a dedicated intimate toy cleaner — available at most pharmacies.
Drying
Dry completely
Pat dry with a clean, lint-free cloth. Allow to air dry fully before storing — trapped moisture creates an environment for bacteria. Never store damp.
Rinse under warm running water
Not hot — extreme heat can degrade silicone over time. Lukewarm is ideal.
Apply mild, unscented soap
Avoid antibacterial soaps, alcohol-based cleaners, or anything with fragrance — these can irritate sensitive skin and degrade silicone surfaces.
Gently work the lather over all surfaces
Pay attention to ridges, grooves, and textured areas where residue can accumulate.
Rinse thoroughly
Ensure no soap residue remains. Residue left on the surface can cause skin irritation.
Pat dry and air dry fully
Use a clean microfibre cloth to pat, then leave in a well-ventilated area for 15–20 minutes before storing.
Storing your Venus
Do
- Store in the included pouch or a clean cloth bag
- Keep in a cool, dry, and dark place
- Store each product separately
- Ensure the product is fully dry before putting away
- Remove batteries from battery-operated products if storing long-term
- Keep away from direct sunlight
Don't
- Store silicone products touching each other — they can bond over time
- Leave in direct sunlight or near heat sources
- Store while still damp
- Leave in a drawer without a bag or pouch
- Store with products made from different materials without separation
- Use plastic zip-lock bags — they trap moisture
Charging & battery care
First charge
Charge fully before first use
When your Venus arrives, give it a full charge before your first session. This sets the battery baseline and extends overall battery lifespan.
Regular use
Don't let it fully deplete
Lithium batteries last longer when you recharge before they reach 0%. Try to charge when the indicator shows low rather than waiting for it to die completely.
Long-term storage
Store at partial charge
If you won't be using your Venus for an extended period, store it at around 50–70% charge. A full charge held for months can stress the battery.
Always use the provided charging cable
Third-party cables may not deliver the correct voltage and can damage the battery or charging port.
Ensure the magnetic connection is secure
Most Venus products use magnetic USB charging. Before leaving to charge, confirm the cable is properly attached — a loose connection means no charge.
Do not charge in extreme temperatures
Avoid charging in very hot or cold environments. Room temperature (18–25°C) is ideal.
Never charge while wet
Even for waterproof products — always fully dry the charging port area before connecting the cable.
Water & waterproofing
IPX6 rated
Splash resistant
Protected against powerful water jets and splashing from any direction. Safe to use in the shower. Not safe for submersion in water.
IPX7 rated
Fully waterproof
Can be submerged in up to 1 metre of water for up to 30 minutes. Safe for bath use. Always check that the charging port is fully dry before charging.
Understanding materials
| Material | Found in | How to clean | Status |
|---|---|---|---|
| Silicone | Most Venus vibrators and couples toys | Warm water + mild soap, or toy cleaner. Do not use silicone-based lubricant. | Body-safe |
| ABS Plastic | Hard-bodied products and handles | Warm water + mild soap. Compatible with silicone-based lubricants. | Body-safe |
| Stainless Steel | Select premium products | Warm water + soap. Can be boiled or wiped with isopropyl alcohol (70%). | Body-safe |
When to replace your Venus
Visible surface damage
If you notice cracks, tears, discolouration, or a sticky, tacky texture on the silicone surface, discontinue use immediately. A compromised surface is no longer body-safe.
Persistent odour after cleaning
A clean product should be odourless. If a strange smell persists after thorough cleaning, the material may have begun to degrade.
Motor performance declining significantly
Some reduction in power over years is normal. A sudden, sharp drop in performance — or irregular vibration — may indicate internal damage.
Battery no longer holding charge
Lithium batteries typically last 2–3 years with regular use. If your Venus no longer holds a meaningful charge, it may be time for a new one.
After illness or infection
If you have experienced a vaginal infection, we recommend replacing your product or boiling stainless steel models to ensure complete hygiene.